- Marketing and sales development - Operations procedures and maintenance programs - Human resources enhancement - Finance and cash management
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		- Competitive supply and demand analysis - Product description and positioning • By category • By nationality • By reservation origin - Statistical analysis of the business flows - Pricing strategy - Sales activities on trade shows : France (MIT International, Top Resa…) and Europe (WTM London, ITB Berlin, BIT Milan, FITUR Madrid…) Sales representation and contracting for corporate and meeting markets Communication plans and supports development (leaflets, catalogs, internet site, public relations, teasing…)
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		- Product and service quality assurance - Operation performance targeting - Stocks and supply control - Streamlined purchasing from selected suppliers - Operational results analysis
			- Occupancy level - Average daily rate (ADR) - Revenue per available room (RevPAR)
		- Enforcement maintenance of procedures - Product and services definition and enhancement to outperform guests expectations - Renovation programs definition and supervision
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		- Executives and employees recruitment processes - Hospitality industry regulations and legal requirements enforcement - Employee assessment programs - Advanced education programs design
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		- Activity reports : daily, weekly, monthly and yearly. - Financial statements
		• Cash flows and trade debtors balance • Income and expenditure control • Budget monitoring and variance analysis • Benchmarking with the industry or local standards • Financial control procedures • Advise in securing short and long term financing
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